We are currently seeking an experienced professional to join our team.

In this role, you will:
To handle all inferior HSBC Premier (HP) accounts and zero-balance HP accounts follow up work

To answer all incoming HP phone calls if Premier Relationship Officer (PRO) is occupied and to be responsible for all messages HP customer leave in PRO’s voice mail

To make sure HP gift redemption mechanics works smoothly

To back up PRO who is on leave or during lunchtime

To proactively identify sales opportunities and services most beneficial to customers

To be successful in the role, you should meet the following requirements:
Bachelor degree or above(recognized by the state)

With 1-2 years’ working experience, sales or customer service experience is preferred

Good communication and selling skills

Good understanding of Retail Banking and Wealth Management products and services

Good spoken and written English

Well organized

With nice personality